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We codify 23 years of livework’s experience, making internal knowledge tangible and accessible for everyone.

 

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Innovation by Design Customer Centricity Digital Transformation Sustainable Futures Strategy Vision Execution

Our highlighted articles this month:

Healthcare and Pharma Customer Centricity Digital Transformation
by Alvaro Curto and Suzy Hogg
How does a nurse book time-off?
6 min read
Retail Customer Centricity
by Marzia Aricò and Cristina Tamburello
Customer centric transformation is a journey, not a destination
10 min read
Sustainable Futures Innovation by Design
by Anna van der Togt and Ben Reason
How to act on sustainability: bringing design and innovation together
8 min read
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Customer Centricity
How to measure customer centricity
Healthcare and Pharma Customer Centricity
Supporting clinicians to redesign the care pathway
Manufacturing Customer Centricity
Designing a perfect start at E-ON that makes employees want to stay
Manufacturing Innovation by Design
Developing a strategy for the future of 3D printing
How does a nurse book time off
Healthcare and Pharma Customer Centricity
How does a nurse book time-off?
Healthcare and Pharma Execution
Applying service design in healthcare: the Livework NHS status report
Retail Customer Centricity
Customer centric transformation is a journey, not a destination
Innovation by Design Strategy
Increasing innovation impact at KLM by building solid innovation capabilities
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